Terms & Conditions

Welcome to the website (the “Site”) of Porch Windows Direct. By visiting and/or viewing the Site, you agree to the terms, conditions, and policies set forth on this Site.


The contents of this Site (the “Contents”), and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from (Porch Windows Direct) use by customers and potential customers of Porch Windows Direct. Except for the uses specifically set forth in the immediately preceding sentence, you may not download or copy the Contents and other downloadable materials displayed on the Site. No right, title, or interest in any downloaded Contents, materials, or software is created as a result of any such uses, downloading, or copying. All use of the Site and downloading is at your own risk. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software. No linking to this Site is permitted without the express written permission of Porch Windows Direct.

Porch Windows Direct and its affiliates reserve the right to refuse service, terminate accounts, and/or cancel orders in its sole discretion including, without limitation, if Porch Windows Direct believes that the customer’s actual or intended conduct violates applicable law, rule, or regulation or any policy, term, condition or disclaimer set forth on this Site or is harmful to the interests of Porch Windows Direct or any of its affiliates.


All content and any compilations thereof now or hereafter included on this Site, including, but not limited to, text, graphics, logos, icons, images, video clips, audio clips, and software (collectively “Content”), is the property of Porch Windows Direct, or with respect to software its software suppliers, and is protected by the United States and international copyright laws. The Content may be used only for shopping and purchasing from Porch Windows Direct and for no other purpose. Any other use of the Content, including but not limited to the copying, dissemination, reproduction, modification, distribution, transmission, publication, or display is strictly prohibited.


The Site graphics, logos, and service names are trademarks of Porch Windows Direct and said trademarks may only be used by Porch Windows Direct and shall not be used in connection with any product or service that is not expressly authorized by Porch Windows Direct or in any manner that is likely to cause consumer confusion or in any manner that disparages or discredits Porch Windows Direct.


Porch Windows Direct attempts to assure that the display of the colors and textures of our products that appear on the Site as accurate as reasonably possible. However, as the actual colors and textures you see will depend on your monitor and printer, we cannot guarantee that your monitor’s display of any color will be 100% accurate. In addition, fabrics and materials tend to have dye lot inconsistencies which could also alter the appearance of a color. Porch Windows Direct and the manufacturers of our products expressly reserve the right to alter, change or amend the products sold on the Site.


All window screens purchased from Porch Windows Direct are custom made to the customer’s specifications and measurements submitted to Porch Windows Direct by the customer. All purchases must be paid in full at the point of sale. There are no changes, cancellations, or returns without the express written permission of Porch Windows Direct. (Please know, if credit is ever granted to the customer for a return or cancellation – there will be a 5% processing fee of the credited amount.)


From time to time, Porch Windows Direct may offer different sales and/or promotions.  Please know, promotions cannot be combined with other promos or sales, and any exclusive promotion can only be used by the recipient of the exclusive promotion. Promotional codes are only valid on a ‘per order basis’ and thus attempting to apply the same promotional code to multiple orders is not allowed.


Porch Windows Direct does not guarantee that the information contained on this Site will not contain errors, inaccuracies, or omissions. From time to time there may be information on the Site that contains typographical errors and/or omissions that may relate to product descriptions, pricing, and availability, or other inaccuracies. Porch Windows Direct reserves the right to correct any errors, inaccuracies, or omissions and to change or update information or Content at any time, each without prior notice (including prior to fulfilling any order that you may have submitted). Such errors, inaccuracies, or omissions may relate to price or to product description or availability. Further, Porch Windows Direct reserves the right to refuse or cancel any orders containing any error, inaccuracy, or omission, whether or not the order has been submitted, confirmed and/or your credit card has been charged. Porch Windows Direct will attempt to notify you of a change in price before the order is placed with the manufacturer. If your credit card has been charged for the purchase and your order is canceled, Porch Windows Direct will promptly issue a credit to your credit card. If you have you have any questions or in the unlikely event encounter such an experience, please contact our Customer Service Department at 612-234-7291 or via email.


The risk of loss and title for products shipped by or from Porch Windows Direct passes to you upon Porch Windows Directs’s delivery to the carrier.