When will my order ship?
*** LEAD TIME ***
Read Carefully. Supply chain issues still exist post-pandemic. The following information is our typical scenario, but the manufacturer does run into supply chain problems from time to time. This affects the entire industry, not just Porch Windows Direct.
Standard Lead Time. Approximately 5 - 8 weeks plus shipping time. Holidays will affect these time frames.
Expedited Shipping. Once your order is paid and acknowledged, you can expect a 17 working day turnaround for production. Working days are Monday - Friday, minus holidays. Your order then ships to you once the expired order is complete. Shipping time is not included in expedited production orders. In any event, we will send you a tracking link once your order has shipped.
All window screens purchased from Porch Windows Direct are custom-made to the customer’s specifications and measurements submitted to Porch Windows Direct by the customer. All purchases must be paid in full at the point of sale. There are no changes, cancellations, or returns without the express written permission of Porch Windows Direct. Shipping is an estimate. If the actual shipping amount exceeds your order total, an additional invoice will be issued.
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